Fulfillment - Shipping

Fulfillment


Once your order has been placed. Highly skilled craftsmen and women get to work. We not only have fastest turnaround, but also the best saber hilts on the market! Once finished we ship direct from the facility in Asia, all over the world via DHL

Shipping Policy

 

All shipping is free no matter where in the world you are. However, due to many orders coming from around the world, this will inevitably incur customs charges. As covered in our dedicated "customs charges" page. All customs fee will be payable by the buyer. All shipments are insured for on our end.

All our lightsabers are designed to our specifications. We choose what goes into our sabers, and how they are made. Due to the immense size of production, extremely high quality of our sabers, and the custom electronics, it simply isn't possible to have a workshop of such size in the UK, especially in the current climate. As such, all our sabers are made from outside the EU. However, we may stock our sabers in the UK from time to time so please check with us before ordering. Over the course of 8 months, we searched for the perfect manufacturer, whose quality is well regarded and exceptional. They use some of the most advanced CNC machinings to create the perfect lightsaber. The saber is then hand lathed by expert craftsmen whose exceptional work can be seen from our saber catalog. This is why customs fees are payable on all orders, and this is also why we offer free DHL express delivery all over the world! which costs are around the same value of custom chargers on average. We like to be as transparent as possible, especially as we use such a well regarded and high tech manufacturer.

We are passionate about our lightsabers, and we want to make sure that the same passion is showed in the production!

Now to the boring bit.

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations. PLEASE NOTE that international buyers are responsible for all customs charges and fees charged by their home country. Galactic Sabers UK is not responsible for these charges and has no way of calculating or estimating these charges for customers. This includes the busy time of the year when we outsource our electronics and ship them with your lightsaber to the country of your origin. Customs charges will be payable by the customer. However, if we do have stock available in the UK, we will ship to the UK and EU without any customs chargers so please do check with us beforehand.


In the event that customs has not been paid, or the courier has tried to deliver on 3 separate occasions without success, the item is returned to us at the customer's expense. We will either charge the shipping fee or a cancelation fee which is at the discretion of Galactic Sabers UK

As we have no way of calculating the customs fee, we can offer an average as per custom feedback. Currently, the average fee is £4.75 - £18 However, this is purely an average and should not be taken as a promised price!

Once shipped, delivery times are out of our control. However, you can track the process of your shipments with the tracking information provided when shipped.