Fulfillment and Shipping
Once your order has been placed. Highly skilled craftsmen and women get to work. We not only have fastest turnaround, but also the best saber hilts on the market! Once finished we can ship all over the world via DHL
As we ship directly from our UK workshop, no UK customer will pay customs!
We ship worldwide. However, due to many orders coming from around the world, this will inevitably incur customs charges. As covered in our dedicated "customs charges" page. All customs fee will be payable by the buyer.
We are passionate about our lightsabers, and we want to make sure that the same passion is showed in the production!
Now to the boring bit.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and cannot be shipped to international destinations. PLEASE NOTE that international buyers are responsible for all customs charges and fees charged by their home country. Galactic Sabers UK is not responsible for these charges and has no way of calculating or estimating these charges for customers.
In the event that customs has not been paid, or the courier has tried to deliver on 3 separate occasions without success, the item is returned to us at the customer's expense. We will either charge the shipping fee or a cancelation fee which is at the discretion of Galactic Sabers UK
Once shipped, delivery times are out of our control. However, you can track the process of your shipments with the tracking information provided when shipped.
During busy times of the year some slight delays incur. We do our best to fulfill every order within the shipping time quoted during the checkout process, but we may not be able to stick to this time when receiving huge amounts of orders. We ship Monday to Friday and are unable to ship during the weekends.
For important orders, I.e. birthdays, please contact us before hand so we can prioritise.